Anyone who uses a Blackberry with the Redirector probably knows that while their Outlook mailboxes are spam free from using spam filters (or at least cleaner), their Blackberries unfortunately aren’t so lucky. One of my clients uses a Blackberry and has Cloudmark Desktop installed which works great, except that all the spam that comes in still gets forwarded to the mobile. The issue apparently has to do with timing. The Redirector essentially gets the jump on the email before anything else gets to process it allowing spam to sneak by. But, with this simple fix, all that should come to an end!

Step 1. Go to Start > Run and type “regedit” and click OK.
Step 2. Go to HKEY_CURRENT_USER > Software >Research In Motion > BlackBerry > Redirector. Change the value of the ProcessMailDelay entry to 30. If this value fails to address the issue, then modify the value to be 60.
Note: If the ProcessMailDelay value is not present, create it as a DWORD Value and set the Value data to Decimal 30.
Step 3. close the Redirector and Desktop Manager applications, then restart both to force these changes to take effect.